Returns Policy

Last updated: 20th May 2025

We understand that returns may sometimes be necessary, and we are committed to making the process as smooth and efficient as possible.

To initiate a return, please contact our support team through our Contact Us page within 180 days of receiving your product. For a quicker resolution, please include the following details:

• Name on the order
• Order number
• Detailed description of the issue
• Photos illustrating the problem
• Preference for a replacement or refund

Please note that we are not responsible for customer errors, including spelling or grammatical mistakes, issues with original images, or order-related mistakes. We advise that you thoroughly review your order before completing your purchase to avoid any confusion.

Return Policy

We accept returns for non-sale items within 180 days of receiving your order. To be eligible for a return or exchange, items must be in their original condition—unwashed, unworn, with tags attached, and accompanied by the sales receipt.

Returns Shipping

• We offer free returns for damaged or defective products.
• The return cost is $0.00 for items eligible for free return shipping.

Returns Procedure

Once you’ve contacted us at [email protected] and received an approved return address, please follow these steps:

1. Prepare Your Return Package: Include a printout of your purchase confirmation email along with all returned items.
2. Ship the Package: Use your local post office or a courier service to send the package to our warehouse. Please provide us with the tracking number from the courier or post office.
3. Confirmation: Once we receive your items, we’ll send you an email confirming their arrival. You will also receive an email regarding the approval or denial of your refund request.

Help

If you have any questions or need further assistance, please don’t hesitate to reach out to us through our Contact Us page. We are committed to providing excellent customer service, and your satisfaction is our top priority.

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