Shipping Policy

Last Updated: March 31, 2025

This Shipping & Delivery Policy is an integral part of our Terms of Service and applies to all orders placed on Vinkoprints.com. Please carefully review this policy prior to making a purchase to ensure you understand our shipping practices.

Shipping Options and Estimated Delivery Times

We offer a range of shipping options designed to meet your specific needs. To optimize efficiency and reduce shipping times, in some cases, a trusted third-party supplier may manage our inventory and be responsible for the fulfillment and shipping of your products.

Shipping Details for T-Shirts, Hoodies, and Sweaters

• Handling Time: Refers to the time required to prepare your order for shipment, including quality checks and packaging.

• Transit Time: Refers to the estimated time the carrier takes to deliver your order after it has been shipped from our facility or our supplier’s facility. Please note that transit times are estimates and are not guaranteed.

Order Tracking – Follow Your Package’s Journey

Upon shipment of your order, you will receive a confirmation email containing a tracking link, allowing you to monitor your package’s progress. Please allow 3-5 business days for the carrier to initially scan your package into their tracking system. If your tracking information does not update within this timeframe, please be patient, as updates can sometimes be delayed.

• If your order shipped via Standard Delivery and remains in transit for more than 9 business days after the confirmed shipping date, please contact our Customer Support team at [email protected] for assistance. We will promptly investigate the matter with the carrier.

Order Processing & Modification Window

After your payment is successfully processed, your order will enter a 12-hour processing queue before being dispatched to our fulfillment center. This 12-hour window allows you to:

• Request modifications to your order details (size, color, quantity).

• Cancel your order entirely.

To request changes or cancel your order, please contact us immediately at [email protected] during this 12-hour period. Once the order has been sent to our fulfillment center, we may be unable to accommodate changes or cancellations.

Shipping to Multiple Addresses

To ensure accurate and efficient delivery, our fulfillment partners are only able to ship to a single address per order. If you wish to ship items to multiple locations, we kindly request that you place separate orders for each unique shipping address.

Taxes and Customs Duties

All of our items are manufactured, printed, and shipped from the United States. The price displayed on our website represents the final purchase price. You will not be subject to additional domestic taxes within the US. For specific inquiries regarding potential customs duties or import taxes for international shipments, please contact our Customer Support team at [email protected].

Important Shipping Information – Please Read Carefully

To ensure a smooth and successful delivery, we kindly request that you:

• Provide complete and valid payment information during checkout.

• Supply an accurate and complete shipping address, including the correct street name, house number, apartment/unit number (if applicable), city, state, and postal code.

Please Note:

• We are not responsible if your order is delivered to an incorrect address or returned to the sender due to inaccurate or incomplete address information provided by you. It is your responsibility to carefully review your shipping address during checkout.

• If you contact the carrier directly after your order has left our warehouse and request forwarding or redirection of your parcel, we cannot be held responsible if the parcel becomes lost, stolen, or damaged during the redirection process. Any redirection or forwarding is undertaken at your own risk.

Dedicated Customer Support

For any questions or concerns regarding our Shipping & Delivery Policy or the status of your order, please do not hesitate to contact our Customer Support team at [email protected]. We are committed to providing you with excellent customer service and resolving any issues promptly and efficiently.

Questions About Returns?

Please review our comprehensive Return Policy at https://vinkoprints.com/refund_returns/ for detailed information on returns, refunds, and exchanges.